Terms and Conditions

1. Acceptance of Terms

By using this Website, you represent that:

• You are at least 18 years old or have the consent of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• You will use the Website in accordance with all applicable laws and regulations.

2. Products and Services

SÖMN COMPANY™ offers sleep-related products, including but not limited to:

• Mattresses
• Pillows
• Bedding
• Mattress Protectors
• Sleep Accessories
• Rest Assured™ Sleep Solutions
• Hospitality Sleep Programs
• Home and Dorm Room Solutions

Product availability, pricing, specifications, packaging, colors, and descriptions are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Pricing and Payment

All prices displayed on the Website are shown in U.S. Dollars unless otherwise indicated.

• Correct pricing errors
• Change prices without notice
• Refuse or cancel orders resulting from pricing inaccuracies

Payment must be received and authorized before an order is processed.

4. Order Acceptance

• Refuse any order
• Limit quantities purchased
• Cancel orders suspected of fraud or unauthorized activity
• Request additional verification before processing an order

If an order is canceled after payment has been received, a refund will be issued to the original payment method.

5. Shipping and Delivery

Estimated delivery dates are provided for convenience only.

• Shipping carriers
• Weather conditions
• Customs delays
• Force majeure events
• Circumstances beyond our reasonable control

Risk of loss and title transfer to the purchaser upon delivery to the designated shipping carrier.

6. Returns and Refunds

Returns are governed by our Return Policy.

• Restocking fees
• Return shipping charges
• Manufacturer-specific return requirements
• Hygiene-related restrictions

7. Product Warranty

• Applies only to the original purchaser
• Is non-transferable unless otherwise stated
• Covers manufacturing defects under normal residential use

Normal wear and tear, misuse, abuse, improper handling, improper foundations, commercial use, and accidental damage are not covered.

8. Sleep Comfort Disclaimer

• Specific sleep outcomes
• Medical improvements
• Relief from medical conditions
• Elimination of pain or discomfort

Statements regarding sleep quality, comfort, cooling performance, support, pressure relief, recovery, or wellness should not be interpreted as medical advice.

9. Intellectual Property

All content on the Website including logos, trademarks, product names, graphics, images, videos, text, designs, software, packaging concepts, and product concepts are owned by or licensed to SÖMN COMPANY™.

10. Trademarks

• SÖMN COMPANY™
• Rest Assured™
• Sleep Solution in a Box™
• Cozify™
• Felicity™
• LünaFlex™
• IceTech™
• AeroFusion™
• Copper AeroFusion™
• Hotel Felicity™

11. User Conduct

• Use the Website for unlawful purposes
• Interfere with Website operation
• Attempt unauthorized access to systems
• Upload harmful software or code
• Collect personal information from other users
• Engage in fraudulent activity
• Misrepresent your identity

12. User-Generated Content

By submitting reviews, comments, photographs, testimonials, suggestions, or other content, you grant SÖMN a perpetual, worldwide, royalty-free, irrevocable license to use such content.

13. Third-Party Links

• Third-party content
• Privacy practices
• Products or services offered by third parties

14. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY
• RELIABILITY
• AVAILABILITY

15. Limitation of Liability

• Indirect Damages
• Incidental Damages
• Consequential Damages
• Special Damages
• Punitive Damages
• Loss of Profits
• Loss of Business
• Loss of Data

16. Indemnification

You agree to defend, indemnify, and hold harmless SÖMN COMPANY™, its affiliates, officers, directors, employees, and agents.

17. Privacy

Your use of the Website is also governed by our Privacy Policy.

18. Accessibility

SÖMN COMPANY™ is committed to making its Website accessible and usable for all visitors.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York.

20. Arbitration

At SÖMN’s sole discretion, disputes may be submitted to binding arbitration under the rules of the American Arbitration Association.

21. Force Majeure

• Natural disasters
• Fire
• Flood
• Pandemic
• Labor disputes
• Government action
• Transportation disruptions
• Supply chain interruptions
• Internet or utility failures

22. Modifications

We reserve the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.